Terms & Conditions

Terms and Conditions

Terms & Conditions

Internet & Fiber
Operated by Elevate Edge INC
Website: https://www.internetandfiber.com
Effective Date: November 6, 2026
Last Updated: November 6, 2026

1. Introduction and Acceptance of Terms

Welcome to Internet & Fiber, a website operated by Elevate Edge INC ("Company," "we," "us," or "our").

These Terms & Conditions govern your access to and use of www.internetandfiber.com, including its content, communications, inquiry forms, telephone services, and optional SMS messaging program.

By accessing or using this website, you agree to these Terms & Conditions and acknowledge our Privacy Policy.

If you do not agree with these Terms, please discontinue use of the website.

These Terms do not replace the separate service agreement, billing terms, or policies of any third-party internet or telecommunications provider you select.

2. Nature of Our Business

Internet & Fiber is an internet and telecommunications service marketing and comparison brand operated by Elevate Edge INC.

Our website helps consumers and businesses explore potentially available connectivity services, including:

Residential high-speed internet
Fiber-optic internet
Business internet connectivity
Broadband service options
Television and streaming options, where available
Wireless and related telecommunications services, where available

We may provide information about participating third-party providers, explain service options, and assist customers in understanding next steps for obtaining services.

Unless expressly stated otherwise and supported by an applicable agreement, Internet & Fiber is not the underlying internet network operator or the entity responsible for delivering the internet service.

We do not guarantee an independent relationship with every provider mentioned on our website.

3. Internet Service Availability

All services advertised or described on this website are subject to availability.

Actual availability depends on factors including:

Service address and geographic location
Infrastructure and network coverage
Provider qualification requirements
Selected service technology
Installation feasibility
Equipment availability
Applicable service policies
Current provider offers and restrictions

Internet & Fiber does not guarantee that any particular service, speed, promotion, or provider will be available at a customer's location.

Customers should confirm service details directly through the applicable provider's ordering and acceptance process.

4. Pricing, Speeds, and Promotional Offers

Internet service pricing, equipment charges, installation costs, promotional discounts, taxes, fees, and contract requirements may vary.

Displayed prices and service descriptions, if any, are informational and may change without notice.

Advertised internet speeds may represent maximum or typical performance levels as defined by the applicable provider. Actual speed and performance may depend on network conditions, equipment, location, usage, and other factors.

Unless expressly documented, Internet & Fiber does not guarantee:

The lowest available price
Specific upload or download speeds
Service activation within a particular timeframe
Approval of any promotional offer
Waiver of provider fees
Continuous, uninterrupted connectivity
Availability at every residential or commercial address

Customers are responsible for reviewing the final provider agreement before purchasing services.

5. Customer Inquiries and Website Submissions

When submitting information through our website or speaking with our representatives, you agree to provide information that is accurate and reasonably necessary for your inquiry.

Information requested may include your name, telephone number, email address, ZIP code, service location, preferred internet service, and related inquiry details.

You represent that you have permission to provide any telephone number or other contact information submitted.

Submitting an inquiry does not automatically create an internet service contract or guarantee qualification for any provider.

Our team may contact you regarding a request as permitted by applicable law and the communication preferences you provide.

6. Telephone Communications

Our principal customer contact number is:

(888) 201-8214

Customers may call to inquire about available service options, discuss internet requirements, and request assistance.

By calling us, you understand that a representative may request information necessary to respond to your inquiry.

Telephone calls may be monitored or recorded where enabled and permitted by applicable law. When recording is used, appropriate notices and consent procedures will be provided where required.

A telephone inquiry does not, by itself, constitute consent to receive recurring promotional SMS messages or automated telemarketing communications.

7. SMS Messaging Terms and Conditions

7.1 Program Name and Operator

The Internet & Fiber SMS Messaging Program is operated by Elevate Edge INC under the Internet & Fiber brand.

The program, when available, may provide customer-requested text communications related to internet and connectivity service inquiries.

Depending on the specific consent obtained, message categories may include:

Responses to internet service inquiries
Requested internet availability information
Appointment or callback confirmations
Customer service follow-ups
Requested service and order-status communications
Informational updates related to an inquiry
Promotional messages and internet service offers, only where separate marketing consent has been obtained

The purpose and content of messages will be consistent with the consent provided by the recipient.

7.2 SMS Consent and Enrollment

Customers may opt in to receive SMS messages through an authorized website form, written consent process, or other documented consent mechanism.

Where a website form is used, the applicable SMS disclosure must be displayed clearly near an optional, unchecked consent checkbox.

Submitting a website inquiry without selecting the SMS checkbox does not automatically enroll the customer in promotional text messaging.

Consent to receive SMS marketing communications is optional and is not a condition of purchasing goods or services.

If you separately authorize marketing messages, you agree that Internet & Fiber, operated by Elevate Edge INC, may send promotional text messages within the scope of that authorization, including using automated technology where lawfully permitted.

You may contact us by telephone without agreeing to promotional SMS communications.

7.3 Types of SMS Messages

Customer Service and Informational Messages

If you have provided appropriate consent, informational messages may include responses to your inquiry, availability-related updates, callback coordination, and requested follow-ups.

Marketing and Promotional Messages

If you separately opt in to marketing communications, you may receive messages about participating internet services, available offers, promotions, and related connectivity products.

Marketing messages will be sent only within the scope of your documented marketing consent.

7.4 SMS Message Frequency

Message frequency varies based on your inquiry, interaction with our team, requested updates, and the specific messaging program to which you subscribe.

Informational messages are generally event-driven.

Marketing message frequency may vary according to the program disclosed during enrollment.

We reserve the right to reduce or discontinue messages at any time.

7.5 Message and Data Rates

Message and data rates may apply.

Internet & Fiber does not charge consumers a separate subscription fee for receiving its SMS communications unless expressly disclosed.

However, your mobile carrier may charge messaging or data fees according to your wireless plan.

You are responsible for any charges imposed by your mobile carrier.

7.6 Opting Out — STOP

You may opt out of the applicable Internet & Fiber SMS messaging program at any time by replying:

STOP

to the SMS-enabled telephone number from which you received the message.

You may also communicate an opt-out request by contacting our customer support team.

We will process revocation requests in accordance with applicable law.

After opting out, you may receive one non-promotional confirmation message acknowledging your request.

We will not send further messages covered by that opt-out unless you subsequently provide new, valid consent.

Other clear opt-out requests will be handled as required by applicable law.

7.7 SMS Help — HELP

For assistance with our SMS messaging program, reply:

HELP

to a message from our SMS-enabled number.

You may also contact:

Phone: (888) 201-8214
Email: internetandfiber@gmail.com
Website: https://www.internetandfiber.com

Our customer support team can assist with questions about messaging preferences, subscriptions, and contact requests.

7.8 Re-Enrollment

If you previously opted out, you may request to subscribe again through an authorized opt-in method.

Where supported by the messaging platform, replying START may restore a prior subscription, subject to applicable consent requirements.

Marketing messages will not resume unless the appropriate consent is in place.

7.9 Message Delivery

SMS delivery depends on the recipient's mobile device, wireless carrier, network availability, and messaging platform.

We do not guarantee immediate or successful delivery of every message.

Wireless carriers are not responsible for delayed or undelivered messages.

Our SMS messaging program is not intended for emergency communications.

7.10 Privacy of SMS Information

We respect the privacy of consumers who communicate with us by text message.

Mobile phone numbers, SMS opt-in information, and text messaging consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Such information may be processed by contracted messaging service providers acting on our behalf, solely as necessary to administer and deliver our messages, and as otherwise required by law.

Your participation in the SMS program is further governed by our Privacy Policy.

7.11 SMS Program Modifications

We may modify, suspend, or discontinue the SMS messaging program or particular message categories in accordance with applicable law.

Material changes affecting the scope of a customer's consent may require additional disclosure or renewed consent.

8. Third-Party Providers and Service Agreements

Our website may provide information about independent internet, television, wireless, and telecommunications providers.

Any agreement for service delivery, installation, billing, equipment, technical support, warranties, or cancellation will be governed by the selected provider's terms.

Internet & Fiber is not responsible for a provider's independent acts or omissions to the extent permitted by law.

Customers should verify important service terms with the selected provider before authorizing an order.

We do not represent that a provider endorses our company unless such an endorsement is expressly authorized.

9. Website Content and Accuracy

We make reasonable efforts to present accurate and helpful information.

However, website content may not always reflect the latest pricing, promotions, availability, technical specifications, or policies of every participating provider.

Information is made available for general informational purposes.

We may correct errors, update content, or remove outdated information without prior notice.

Nothing on this website should be interpreted as a binding offer from a particular service provider unless expressly identified as such.

10. Acceptable Use

You agree not to:

Submit fraudulent or misleading information
Impersonate another person or business
Attempt unauthorized access to website systems
Upload malicious code or harmful content
Interfere with website functionality
Collect or misuse the information of other visitors
Use automated systems to abuse forms or communication features
Engage in unlawful activity through our website

We may restrict access or take other appropriate action in response to prohibited activity.

11. Intellectual Property

Website content, text, graphics, original illustrations, layouts, and other materials owned by Elevate Edge INC are protected by applicable intellectual property laws.

Third-party trademarks, brand names, service marks, and logos remain the property of their respective owners.

References to third-party brands do not independently establish affiliation, endorsement, or authorization.

You may use website materials for lawful personal informational purposes, but unauthorized commercial reproduction or distribution is prohibited.

12. Third-Party Websites and Links

Our website may include links to third-party provider websites or other resources.

These websites are independently operated and may have their own privacy policies, accessibility practices, and terms of service.

We do not control or guarantee the content, policies, pricing, or availability of third-party websites.

We encourage visitors to review applicable third-party policies before submitting personal information.

13. Disclaimer of Warranties

To the extent permitted by applicable law, this website and its informational content are provided on an "as available" and "as is" basis.

We do not warrant that the website will operate without interruption, be completely error-free, or provide access to every available internet provider or product.

Nothing in this section excludes warranties or consumer protections that cannot lawfully be excluded.

14. Limitation of Liability

To the extent permitted by applicable law, Elevate Edge INC will not be liable for indirect, incidental, special, or consequential damages arising from the use of this informational website.

This limitation does not exclude liability that cannot legally be excluded, including liability arising from fraud, intentional misconduct, or other non-waivable obligations.

Any applicable limitations will be interpreted in accordance with governing law.

15. Privacy and Data Protection

Your use of the website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information.

It also includes additional information regarding SMS consent, mobile telephone numbers, and consumer communication preferences.

16. Changes to These Terms

We may update these Terms & Conditions to reflect business, legal, technological, or operational changes.

The effective or updated date will appear at the top of this page.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

Continued website use following a properly posted update may constitute acceptance to the extent permitted by law.

Changes do not retroactively expand previously granted SMS marketing consent.

17. Governing Law

These Terms are generally governed by the laws of the State of Texas, United States, subject to applicable federal law and any mandatory protections afforded to consumers in other jurisdictions.

Nothing in these Terms waives rights that cannot legally be waived.

18. Contact Information

For questions regardi
ng these Terms, our website, or the SMS program, contact:

Internet & Fiber
Legal Entity: Elevate Edge INC

Website: https://www.internetandfiber.com
Phone: (888) 201-8214
Email: internetandfiber@gmail.com
Address: 9950 Westpark Drive, Suite 326, Houston, Texas 77406