Accessibility Commitment

Accessibility Statement

Internet & Fiber
Operated by Elevate Edge INC
Website: https://www.internetandfiber.com
Effective Date: November 6, 2026
Last Updated: November 6, 2026

1. Our Commitment to Accessibility

Internet & Fiber, operated by Elevate Edge INC, is committed to improving access to its website, digital information, and customer communication services for individuals with disabilities.

We believe that information about internet connectivity and telecommunications services should be accessible to as many people as reasonably possible, regardless of their abilities or the technologies they use.

Our goal is to provide a digital experience that is understandable, navigable, and usable for customers seeking internet service information.

Accessibility is an ongoing process, and we recognize that some visitors may encounter barriers.

We welcome feedback and requests for assistance.

2. Accessibility Standards

We use the Web Content Accessibility Guidelines (WCAG) as a reference for identifying and improving digital accessibility.

Our accessibility efforts are informed by WCAG 2.2 Level AA principles where reasonably applicable.

These guidelines emphasize four fundamental accessibility principles:

Perceivable: Information and website components should be presented in ways users can perceive.

Operable: Navigation and interactive elements should be usable through different input methods.

Understandable: Information, instructions, and interface functions should be clear and predictable.

Robust: Content should be compatible with a range of browsers and assistive technologies.

Reference to these standards does not constitute a claim that every website page or feature has been independently certified as fully conformant.

3. Website Accessibility Features and Goals

We aim to support accessibility through the following design and development practices.

3.1 Keyboard Navigation

We aim to make essential navigation links, buttons, forms, and interactive components operable by keyboard.

This includes using logical focus order and visible focus indicators.

3.2 Screen Reader Compatibility

We seek to structure important content using appropriate headings, descriptive labels, and semantic elements that support assistive technologies.

3.3 Image Descriptions

Meaningful website images should include appropriate alternative text describing their informational purpose.

Decorative images should be configured to avoid unnecessary interference with assistive technology.

3.4 Readable Typography

We aim to use legible fonts, sufficient spacing, clear headings, and appropriate contrast between text and backgrounds.

3.5 Responsive Design

Our website is designed for access through desktop computers, tablets, and smartphones.

We aim to support different screen sizes, orientations, and appropriate text scaling.

3.6 Accessible Forms

We seek to make contact and inquiry forms understandable through descriptive field labels, clear instructions, and accessible error messages.

3.7 Clear Navigation

Our goal is to provide consistent navigation menus, descriptive link names, and a logical content structure.

3.8 Accessible Call-to-Action Buttons

Because our website emphasizes telephone inquiries, we aim to ensure that Call Now buttons are clearly labeled, visually identifiable, and accessible through supported input methods.

Phone links should allow compatible devices to open their calling interface.

4. Telephone and SMS Accessibility

Internet & Fiber recognizes that individuals may have different preferences and accessibility needs when communicating with businesses.

Where supported by our systems and customer service processes, we aim to provide alternative ways to contact our team.

Our primary telephone number is:

(888) 201-8214

Customers may also email:

internetandfiber@gmail.com

Where SMS services are available, customers who have provided appropriate consent may communicate through approved text messaging channels.

For SMS messaging support, recipients may reply HELP to an SMS-enabled sending number.

Recipients may reply STOP to opt out of applicable SMS communications.

Message and data rates may apply.

SMS availability depends on the applicable messaging system, mobile device, and carrier.

Customers who cannot use telephone or SMS communications may request assistance by email.

5. Assistive Technologies

We aim to make our website compatible with commonly used browsers, operating systems, and assistive technologies, including:

Screen-reading software
Keyboard-only navigation
Browser zoom features
Built-in operating system accessibility controls
Voice navigation tools
Mobile accessibility features
Text enlargement settings

Compatibility may vary according to software versions, device settings, and third-party integrations.

6. Third-Party Content and Services

Certain portions of the website may use tools, forms, embedded elements, or other technologies supplied by third parties.

Additionally, our website may link to independently operated telecommunications provider websites.

We do not control every aspect of these third-party systems.

Accessibility features and limitations may vary.

We encourage visitors to notify us if a third-party component creates an accessibility barrier while interacting with our website.

Where practical, we will seek an alternative way to provide the relevant information or assistance.

7. Known Limitations and Continuous Improvement

Although we work toward accessibility improvements, we cannot guarantee that every webpage, feature, or third-party integration will be fully accessible to every user at all times.

Our goal is to identify and address significant accessibility barriers through ongoing website maintenance and reasonable improvements.

Potential areas of review include:

Keyboard accessibility
Mobile layouts
Text contrast
Image descriptions
Form functionality
Screen reader behavior
Link descriptions
Responsive typography

We welcome user feedback that helps identify barriers.

8. Requesting Accessibility Assistance

If you experience difficulty accessing any part of our website, please contact us.

Email: internetandfiber@gmail.com
Telephone: (888) 201-8214

When reporting an accessibility concern, it may be helpful to include:

The webpage or section involved
A description of the difficulty
The type of device or browser used
Any assistive technology involved, if you wish to share it
Your preferred method of receiving a response

You are not required to disclose a medical diagnosis to request general accessibility assistance.

We will make reasonable efforts to review the concern and provide assistance or an alternative means of accessing information where feasible.

9. Alternative Access to Information

If a visitor cannot access important website information through the online interface, they may request assistance through our available contact channels.

Depending on the request and available resources, this may include providing information by email, explaining service options through a representative, or offering another reasonable method of communication.

The availability of a particular alternative may depend on the nature of the request.

10. Feedback and Response

We value feedback from visitors, customers, and individuals using assistive technologies.

Accessibility-related feedback can help us understand where improvements may be needed.

We aim to respond to reasonable accessibility inquiries and evaluate identified barriers as part of our ongoing website improvement process.

11. Accessibility and Nondiscrimination

Internet & Fiber seeks to provide services and information without unlawful discrimination based on disability.

We support reasonable access to information about our services and customer communication options, consistent with applicable laws and operational capabilities.

Nothing in this Accessibility Statement limits any rights or protections provided under applicable disability access or consumer protection laws.

12. Updates to This Statement

We may periodically revise this Accessibility Statement to reflect improvements to the website, changes in accessibility practices, modifications to third-party technology, or changes in applicable requirements.

The latest revision date will be displayed at the top of this page.

13. Contact Information

For accessibility assistance, questions, or suggestions:

Internet & Fiber
Legal Business: Elevate Edge INC

Website: https://www.internetandfiber.com
Telephone: (888) 201-8214
Email: internetandfiber@gmail.com
Address: 9950 Westpark Drive, Suite 326, Houston, Texas 77406